The Outlet Group

The Outlet Group has big ambitions and is working hard to ensure their sewing and crafting brands continue to grow, through offering true value to their UK consumers via specialist online outlets.

They are shaping the future of e-commerce by offering a one-to-one online shopping experience for high-quality branded products sent from stock held in the UK.

They are fast-moving and tech-savvy and are keen to expand their current portfolio which includes the Singer Outlet Store, the Sewing Outlet Store and the Crafting Outlet Store.

Initially looking for a new digital marketing agency, The Outlet Group found Upp. and we recently asked them for their initial impressions…

What made you search for an alternative solution to managing your Google channel?

“We were looking for a new agency, not a new solution as we were having trouble getting things done quickly and feeling as though we were unable to control our performance.

We didn’t know this sort of solution existed, but with a tech background, once we found your solution we knew using AI and automation to improve performance made sense.

Like many retailers, we are moving from focusing on growth to a focus on net profit and this was impossible with our previous solution.

What made you choose Upp.AI ?

We were having wild results and very little control over Performance Max, resulting in a lot of our products becoming unprofitable to sell on Google.

Upp.’s ability to provide Google with more data and use machine learning to improve our inventory performance is attractive. That and having the ability to automatically optimise multiple campaigns, and see the data quickly on the results.

Upp.’s ability to provide Google with more data and use machine learning to improve our inventory performance is attractive. That and having the ability to automatically optimise multiple campaigns, and see the data quickly on the results.

What are you most excited about achieving in the next 6 months?

Having the ability to scale profit – reliably and quickly – that’s what it’s all about for us. We want to look back at the results and see that Upp.AI’s ability to take into account the true profit point for every product has translated into profitable online sales at scale.

Google is becoming more competitive and more expensive, so we’ve had to choose to focus on our products with the most margin, using Upp. we are confident we can now launch and test new products quickly, without the need for human intervention, and on a large scale.

One of the major reasons we’re using Upp. is not just to automate what we are already working on but to have the best foundation for where we want to go in the future.

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